Silkroad Online Forums

I got hacked like many other people when shitmax got hacked, hackers changed my email despite it was verified,i had silk,their sht answer= according to our agreement WE WONT GIVE U BACK ANYTHING (same as my friend Voromir, and he was lv105 and spent like 3k silk), neither silk... my advice: DONT PLAY ANY GAME OF THIS SHT COMPANY, u get hacked or they get hacked and u will loose everyting

Check their answer:
We apologize for any inconvenience that this may have caused you and we understand your frustration about this matter. Please be advised that account information is strictly for the users own safekeeping and that we will not be liable for any loss due to hack cases or scam cases.

Moreover, Joymax currently does not offer any item/ gold/ silk restoration and account or character retrieval service as stated in our Operation Policy section 4.1 and 4.2. Kindly refer to http://www.joymax.com/support/Property_ ... policy.jsp for more details. However we will send a report to our designated team regarding this issue for investigation.

Recently answer:
We have received your email regarding Hack/Account Theft.

We are sorry to hear that your account was lost. We really apologize for any inconvenience that this may have caused you. However like you already know we don't have any access as to changing any player's user information, for it will violate the terms and conditions that we have for the game. Nevertheless we will file your case in our system for further investigation.

Please be advised that account information is strictly for the users own safekeeping and that we will not be liable for any loss due to hack cases or scam cases. Although there are ways to prevent your account from being stolen.

When was the last time you changed your password?


Edit: Ah, one month isn't that far, is this something like database leak, many people got hacked recently, some that didn't even play on a certain account from over 2 years got their account hacked.


Now if only we know how the hacks re-produce, we might figure a way to stop it.

it says in the ToS, you agreed to that when you downloaded and installed the game.

by the way, it also forbids botting and other illegal programs.

Hi, thats the story, my friend go hacked too but directly, not from joymax database hacked and he got nothing

I changed my password 1 month ago last time too

Which brings us to the next question:
Why are people still playing this game ?
If u must play, at least go on a private server or something, no sh!tmax, that only cares about $$$$.

I agree to what ltsune said in another thread.

@Sanktum

That is true, so would I.
But the company who made this game is just awful. They either do not know what to do or they just dont give a damn. Or both, and thats why there is no point in playing, at least to me.

1 thing i noticed about these hacks is that although they seem random, they aren't.

Because so far the majority of players that got hacked were high levels with decent gear, coincidence?

I don't think so.

and how did most of those high lvls get to those high lvls with such nice gear? buying gold and botting! huzzah! your sins have caught up with you.

you got hacked. who cares, move on with life..