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f you are having problems viewing the verification code page, please read the instructions below.
1. The verification code is CaSe SeNsITiVe. Please enter the code EXACTLY as you see it.
2. If you typed the verification code incorrectly, THIS IS NOT A PROBLEM. If you have typed it incorrectly, please try and type it in again. DO NOT REPORT THIS AS A PROBLEM.
3. If your computer does not show the image verification code, and you get a blank box, or you cannot see the image verification code, please submit a Bug Report to the Customer Service Section of the website.
4. Your Bug Report title should be Problem With Image Verification Code.
5. Please list your computer hardware specifications, including CPU type and speed, graphic card type, RAM, video card memory, OS version, etc.
6. Please include your character name, account name, and server. DO NOT INCLUDE YOUR PASSWORD.
7. Please include details of your problems with the image verification code.
