Silk charged but didnt recive it :( ?

stojko · **Joined:** Aug 2006 **Posts:** 6

I order 100 silk in friday payment is accepted and evrything went ok but i still didnt get it.So do somebody know for this and how much most i should w8?

Anh_Hung_Rom · **Posted:** Mon Aug 28, 2006 8:20 pm

I use paypal and the silks are available instantly after the purchase. How did you pay?

stojko · **Joined:** Aug 2006 **Posts:** 6

i payed paypal also but still after 3 days i didnt recive anything.I read all this forums and didnt find any topic like this so i ask u ppl what should i do?Btw do i look for silk when i klick item mall button in game?Again i will tell that payement is accepted and money is taken off my account.

FFGIRL · **Joined:** Mar 2006 **Posts:** 287 **Location:**

Ok, well first step is to go to the SilkroadOnline website and log in, once logged in, goto your Charge History and have a look if the money has been charged onto your account.

If the charge is there and the silk isnt then youll need to raise a Bug Report

If the charge isnt showing on that page but it is showing on paypal then i would suggest contacting paypal and asking their advice (when you log into paypal there is a link at the very bottem that says "contact us").

Hope this helps
FFGIRL

stojko · **Joined:** Aug 2006 **Posts:** 6

Tnh for advice,i must contact paypal then cuz there is no silk charge in history

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Silk charged but didnt recive it :( ?

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