Silkroad Online Forums

A community forum for the free online game Silkroad Online. Discuss Silkroad Online, read up on guides, and build your character and skills.

Faq Search Members Chat  Register Profile Login

All times are UTC




Post new topic Reply to topic  [ 9 posts ] 
Author Message
 Post subject: Cannot login to Silkroad website
PostPosted: Fri Jun 19, 2009 7:21 pm 
Hi, I'm New Here
User avatar
Offline

Joined: Jun 2009
Posts: 2
Location: starbucks
I've played silkroad 2 years ago and decide to stop and i recently wanted to play again and purchase some silk but when i attempt to log in into the site i get redirected to an error page basically. my user and pass is correct because i can access the game just fine. Has anyone else experience this issue I've searched the official forum but the mods wont reply back. Anyone please help. Thank you!


Top
 Profile  
 
 Post subject: Re: Cannot login to Silkroad website
PostPosted: Fri Jun 19, 2009 8:38 pm 
Senior Member
User avatar
Offline

Joined: Feb 2008
Posts: 4049
Location: Magic
its just a joymax fail they will probably fix it eventualy

_________________
Image


Top
 Profile  
 
 Post subject: Re: Cannot login to Silkroad website
PostPosted: Sat Jun 20, 2009 2:36 am 
Common Member
User avatar
Offline

Joined: Jun 2009
Posts: 164
Location:
Phoenix
There seems to be a lot of those these days...

_________________
Level 63 Force Bow


Top
 Profile  
 
 Post subject: Re: Cannot login to Silkroad website
PostPosted: Mon Jun 22, 2009 3:13 am 
Hi, I'm New Here
User avatar
Offline

Joined: Jun 2009
Posts: 2
Location: starbucks
Lady_Shadows wrote:
its just a joymax fail they will probably fix it eventualy

oh damn well thanks for the honesty. I dont think joymax knows of the term customer service...


Top
 Profile  
 
 Post subject: Re: Cannot login to Silkroad website
PostPosted: Fri Jun 26, 2009 7:07 am 
Banned User
User avatar
Offline

Joined: Nov 2008
Posts: 659
Location:
Alps
Try another browser.

_________________
<< banned from srf for proof of botting. -cin >>


Top
 Profile  
 
 Post subject: Re: Cannot login to Silkroad website
PostPosted: Sun Jun 28, 2009 11:42 pm 
Senior Member
User avatar
Offline

Joined: Aug 2006
Posts: 4093
Location: Earth
horatio0 wrote:
I've played silkroad 2 years ago and decide to stop and i recently wanted to play again and purchase some silk but when i attempt to log in into the site i get redirected to an error page basically. my user and pass is correct because i can access the game just fine. Has anyone else experience this issue I've searched the official forum but the mods wont reply back. Anyone please help. Thank you!


What was the error message it gave you? What browser were you using? Internet Explorer? Firefox? More information would help diagnose the problem better. Depending on the error, and if you're using Firefox, it may be as simple as adding the User Agent Switcher add-on and setting it to "IE7/Vista" in the settings.

So it might not be a Joymax fail after all. :)

_________________
Missing the good times in SRO... :love:

SRO:
1x, STR Blader (Thebes)
54, STR blader (Venice)
0x, INT wizard (Venice)
19, INT spear (Venice)
34, STR rogue/bard (Venus)
0x, STR blader (Venus)
8x, INT bard/cleric (Gaia)


Top
 Profile  
 
 Post subject: Re: Cannot login to Silkroad website
PostPosted: Thu Jul 02, 2009 4:58 pm 
New Member
User avatar
Offline

Joined: Jun 2008
Posts: 27
Location: None
I had that exact issue. It happens with anyone who has an account made before 2008 and hasn't played or logged in for a while. I wrote in to Joymax explaining how they can fix their redirecting error by reconfirming all the older accounts, and sure enough they did it and it worked. Everyone can get into the site now.

_________________
Image


Top
 Profile  
 
 Post subject: Re: Cannot login to Silkroad website
PostPosted: Thu Jul 02, 2009 6:28 pm 
Senior Member
User avatar
Offline

Joined: Aug 2006
Posts: 4093
Location: Earth
Deathanchor wrote:
I had that exact issue. It happens with anyone who has an account made before 2008 and hasn't played or logged in for a while. I wrote in to Joymax explaining how they can fix their redirecting error by reconfirming all the older accounts, and sure enough they did it and it worked. Everyone can get into the site now.


I've never heard of that.

OR... it could just be that he's attempting to access joymax.com with a browser other than Internet Explorer, and doesn't have his User Agent switched to "pretend" he's using IE. Joymax.com will display an error in this case. Simple fix: change your User Agent. :)

_________________
Missing the good times in SRO... :love:

SRO:
1x, STR Blader (Thebes)
54, STR blader (Venice)
0x, INT wizard (Venice)
19, INT spear (Venice)
34, STR rogue/bard (Venus)
0x, STR blader (Venus)
8x, INT bard/cleric (Gaia)


Top
 Profile  
 
 Post subject: Re: Cannot login to Silkroad website
PostPosted: Fri Jul 03, 2009 3:21 pm 
New Member
User avatar
Offline

Joined: Jun 2008
Posts: 27
Location: None
That's a very good observation, but unfortunately the redirecting error happened with every browser I tried. Firefox, Internet Explorer, Safari, Opera. I'm just glad they fixed it so I can go back to complaining to them through the customer support, lol.

_________________
Image


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 9 posts ] 

All times are UTC


Who is online

Users browsing this forum: No registered users and 4 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group