Disabled Steam Account

vietxboy911 · **Joined:** Jul 2007 **Posts:** 3236 **Location:**

Yeah, mine got disabled. ( for no apparnt reason )
Someone must of have been trying to hijack it, causing it to disable.
Sent a Ticket to Steam Support yesterday and now i'll have to wait.

Anyone else heard of this before? Below is someone who had a similar probelm.

Spoiler!

My community page is still up, so I suspect i'll just need to wait for them to respond to solve conflicts.
http://steamcommunity.com/id/the407/

Swindler · **Posted:** Tue Dec 28, 2010 5:00 pm

Same thing happened to me for like 3-4 years ago, so long you can prove the account is yours you dont have anything to worry about.

vietxboy911 · **Joined:** Jul 2007 **Posts:** 3236 **Location:**

Just hope it happens soon; having a disabled account is not so good.. btw, I meant to post this in the other games section, but apparantly I didnt.

Miguez · **Joined:** Nov 2008 **Posts:** 5003 **Location:**

Same thing happened to me, took me some time to figure out the ticket system but after that I sent a ticket explaining what happenned aswell with a picture of some cd keys from my account with my name written on them with permanent ink and a couple days later I had my account back.

vietxboy911 · **Joined:** Jul 2007 **Posts:** 3236 **Location:**

Ah yeah, i saw that on a steam page. So I can write my name on a peice of paper next to a CD key ( and post it on the ticket ? )
I only have like L4D CD copies, so I hope that will do.

Love · **Joined:** Nov 2007 **Posts:** 5336 **Location:**

dealing with a suspended ncsoft account atm as well, fairly annoying.

Miguez · **Joined:** Nov 2008 **Posts:** 5003 **Location:**

I only had a CS:S CD key and I sent two (mine and my brother's) because I wasn't sure which one was mine. I wrote directly above the CD key and in permanent ink, but I don't know if it had to be so specific.

dom · **Posted:** Tue Dec 28, 2010 7:47 pm

The first time I bought game using my credit card was really only to leave a mark with my info so I could always prove its mine.

I had a friend who lost his account but got it back right away by just confirming CC details.

satman83 · **Joined:** Oct 2006 **Posts:** 9541 **Location:** London

Am worried that if this happened to me i would have problems...just to how completely crappy steam customer support is

wootpops · **Posted:** Wed Dec 29, 2010 3:58 am

satman83 wrote:

Am worried that if this happened to me i would have problems...just to how completely crappy steam customer support is

i lost mine, i sent a ticket, day later they said write your name,account name and ticket number by the cd key. A day later I had my account back. Steam customer service dosen't suck.

Swindler · **Posted:** Wed Dec 29, 2010 4:11 am

wootpops wrote:

satman83 wrote:

Am worried that if this happened to me i would have problems...just to how completely crappy steam customer support is

i lost mine, i sent a ticket, day later they said write your name,account name and ticket number by the cd key. A day later I had my account back. Steam customer service dosen't suck.

Agreed, steam costumer support is good, there was some troubles when I bought Aion, I couldn't install it for some weird reason since it said the payment wasn't done, I wrote a ticket, 1 hour after I had a response where it said they finished it manually and boom I could DL the game.

vietxboy911 · **Joined:** Jul 2007 **Posts:** 3236 **Location:**

I'm guessing it depends on the time you submit your ticket, and how busy they are.

I sent out a ticket at 1AM.. Got a reply 12 hours later. Sent another one, and now I am awaiting. My thing is complicated as of now. I dont really want to explain it, but it isnt as smooth as you guys'

Silkroad Online Forums

Disabled Steam Account

Who is online