hello, hope someone could help me here...today my guild 'QualifiederS' have made lvl 4

i have made emblem (picture)
'16 x 16 and 24 bit' and put it in the silk road folder, but when i try to use the 'Emblem regiesteration' that i bought from Guild manager for 20k GP and 1mil an error appear on the right chat of
'There is no file.please check the install path and file name.'Could any one help me please? (and i really hope fast) 