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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Mon Oct 07, 2013 7:33 pm 
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Romania, RDS. 100 Mbps


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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Mon Oct 07, 2013 7:38 pm 
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Equinox wrote:
Romania, RDS. 100 Mbps


The new server is actually closer to Romania than the old one, there might be something wrong with your routings, I'll check it out if the problem continues


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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Mon Oct 07, 2013 7:39 pm 
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Isn't it cute?
Spoiler!

Since Darough was apparently busy with the event, we had to step in.
Spoiler!

Spoiler!

Maybe this guy knows something.
Spoiler!


Thief's playername is Im_sorrY and that trader picked his loot to try clear the evidence.
It obviously didn't work.


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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Mon Oct 07, 2013 8:15 pm 
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Who the f is that guy?

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Spoiler!


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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Mon Oct 07, 2013 8:25 pm 
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banned SD_Music and llo0oll for 14 days as a first warning.


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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Mon Oct 07, 2013 8:31 pm 
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Bartic wrote:
Who the f is that guy?

Random guy.


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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Mon Oct 07, 2013 9:19 pm 
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Labrys wrote:
Bartic wrote:
Who the f is that guy?

Random guy.


I thought so. I hope you deal with him. :slap:

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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Tue Oct 08, 2013 5:22 am 
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SRO drama fo yo mama

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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Tue Oct 08, 2013 9:10 am 
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Are you going to do something about the delay?

And my venture client,on my ps, doesn't upgrade.


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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Tue Oct 08, 2013 10:59 am 
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^This.

And after doing some math, ancient shields are still better than SOM shields because of the extra stat points. Those are multipliers in the formula, giving pretty much better def compared to som.
Ancient shields are also a lot cheaper.

edit: Also Ironwall lv14 and lv15 are identical. That's 7m sp down the drain. It should be 20 seconds duration maxed out.


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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Tue Oct 08, 2013 2:03 pm 
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will check it out

@Labrys: we changed the main ip for the server, so older clients might not recognize the ip, to fix it download the fixed version here:

http://play-venture.com/?p=downloads


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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Tue Oct 08, 2013 2:55 pm 
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Atibu wrote:
we changed the main ip for the server


Why?


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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Wed Oct 09, 2013 8:10 am 
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Are you trying to fix our delay? I am considering to quit if you are not.


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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Wed Oct 09, 2013 9:27 am 
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i dunno why but im not having any delays atm

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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Wed Oct 09, 2013 10:39 am 
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Labrys wrote:
Are you trying to fix our delay? I am considering to quit if you are not.


I personally don't see any delay, there are 2-3(which is around 1% of th entire server) people who told me about it, and when they send me their IP (I think I got your IP too in a private message on epvp, correct me if I'm wrong) and I test it, I see a ping of around 50. That's is very acceptable, especially for an mmo. It's physically impossible that you'd even notice a delay this small. There are exceptions though (for example, Sephuku who doesn't live in Europe, but that's another story, that's geopgrahical). So either way, it's something wrong on your end, or there are routing issues with your ISP and our network carrier. In case if it's the latter, then I could try and optimize the routing; but I think that's not the case and you don't notice lag, but just a difference between the current server and the last server, which should be very minor.

You also need to know, that on my end the server is running perfectly, so if you're experiencing errors I can't check it out if I can't recreate the problem, so sending me test IPs and videos showing the issue, could make it much easier for me to solve this issue :sohappy:


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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Wed Oct 09, 2013 10:58 am 
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When the server first came back online after the inspection, I saw A LOT of people complaining. They just didn't tell you.

Anyways, is there any solution for me? I think you have my IP already. I need a definitive answer to see if I should stop playing or not, because PVP feels horrible.


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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Wed Oct 09, 2013 12:37 pm 
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same here, I have delays after that inspection, around 0.5-2sec delay, I know its not a lot in general, but in pvping or playing EU char, its very annoying, I'm always late to switch to shield when pvping.

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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Wed Oct 09, 2013 2:03 pm 
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Tried it with a different ISP and still have the delay.


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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Thu Oct 10, 2013 5:15 pm 
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Most of SD people quit. Good luck venture!


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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Thu Oct 10, 2013 5:31 pm 
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Labrys wrote:
Most of SD people quit. Good luck venture!


just because of 10ms extra delay? :sohappy:

No single person has yet sent me a video (as I've asked couple of days ago) showing the delay issue, you guys keep complaining but don't even try to help me fix it :(

Either way, if the delay isn't fixed by the end of the month, we're going to switch network again


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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Thu Oct 10, 2013 5:58 pm 
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You keep implying it's a 10ms delay for most of the players.
I remember you saying the network was a couple of miles away from the new one. That's pretty much bullshit.

How do I know? Because I don't ping that low on Europe. I bet it was located on US/Canada. And why do you even want a video? It's just fucking lag. Why don't you give the IP and make people send you tracert results?

Either way, if you are waiting for the end of the month to switch, I might as well stop playing now.


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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Thu Oct 10, 2013 6:01 pm 
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iSRO servers are located in South Korea and it runs smooth. Also, you could just check Myth, it's as bad as there.


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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Thu Oct 10, 2013 6:37 pm 
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Sephuku wrote:
You keep implying it's a 10ms delay for most of the players.
I remember you saying the network was a couple of miles away from the new one. That's pretty much bullshit.

How do I know? Because I don't ping that low on Europe. I bet it was located on US/Canada. And why do you even want a video? It's just fucking lag. Why don't you give the IP and make people send you tracert results?

Either way, if you are waiting for the end of the month to switch, I might as well stop playing now.


Why would I lie about the server's location? Everybody can use the ripe whois details to verify the actual location. About the IP, everybody has the ip, it's the domain name :wink:

Unfortunately this IP is unpingable for security reasons (ddos protection)

Also, the last server was hosted in NL, not in north america


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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Thu Oct 10, 2013 6:45 pm 
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Atibu wrote:
Unfortunately this IP is unpingable for security reasons (ddos protection).


Gee, that sure helps. It's a bit sad that the server is dying for such a stupid thing, people going back to school is just the cherry on top.


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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Fri Oct 11, 2013 12:38 pm 
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End of the month? You're basically asking people to wait 3 weeks, Why did you switched network anyway? there was no complaint regarding lags and delays. probably Europeans have no delay, but most of us, whose not from EU having delays 1-2sec delay.

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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Fri Oct 11, 2013 1:47 pm 
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jyushinshuu wrote:
End of the month? You're basically asking people to wait 3 weeks, Why did you switched network anyway? there was no complaint regarding lags and delays. probably Europeans have no delay, but most of us, whose not from EU having delays 1-2sec delay.

If I had to guess, id say because the new network is cheaper.


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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Fri Oct 11, 2013 1:48 pm 
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A good chunk of your stablished playerbase was affected by this change and 3 weeks is just too much. And your forums were active last time, you could have made a poll about this already.

Tasdik wrote:
jyushinshuu wrote:
End of the month? You're basically asking people to wait 3 weeks, Why did you switched network anyway? there was no complaint regarding lags and delays. probably Europeans have no delay, but most of us, whose not from EU having delays 1-2sec delay.

If I had to guess, id say because the new network is cheaper.


If that's the case, I wonder why they didn't comunicate that to their players. I know a few people (and even myself) that would donate to keep the server running the way it was.


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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Fri Oct 11, 2013 3:26 pm 
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You're really trying to get a lot of information out of me, happily I believe that information should be shared on this level;

-We changed network to increase efficiency, this server costs 1/5th of the original setup and it adds a lot of extra security features (including ip filtering and easier email verification, though I will obviously not share every single security related aspect in public) while it's not much slower than the old setup (except for the lag certain countries experience)

-With this set up, we can keep venture running for at least 4 months (with the current projected income), on the old server this would be the last month( :!: ).

-Only a handful of people are actually complaining about this, I can not cancel the complete project just because of a slight group that is experiencing problems, this is nothing personal, but I believe everybody actually shares my opinion: better have venture online with 90% of the players than having venture offline with 100% of the players

-This is not the final setup, but as everybody knows who worked in my field, it's not something you can completely calculate, as we literally have people playing from over the whole world. In theory this network should not perform much worse than the old one.

-We're currently in dicussion about what we should do, we can either use another provider that should perform much better, or go back to the old setup without DDoS protection, or if we can magically afford the complete old setup, I don't see a problem going back to that :sohappy:

We are trying to be as honest as possible with you guys, do not punish us for being honest. You know we're one of the best teams in the SRO scene, but not even we can do magic


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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Fri Oct 11, 2013 4:30 pm 
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We aren't punishing you, we are just complaining about something that really bothered us and watching you coming here telling us the issue isn't as bad as we think it is wasn't really enjoyable.

Your last post, however, is what you should have posted in the first place to avoid all of this. You don't need to post details about security and what not, we just needed to know WHY. We needed to know why are we dealing with this gameplay downgrade and see if it's worth sticking around.

An hour ago I made my first trade after the inspection. The delay between each purchase of loot was literally doubled compared to the last setup. Even if I have to deal with this, I'll probably stick around just because you were transparent in this post. This is all we needed to know.

And yes, we know you are one of the best teams, but WE are the ones that can't do magic. How are we supposed to know what's going on if you guys don't say anything?

edit: btw do you have a patch planned for the weekend? I kinda wanna sell my moon shield but I wanna know if something is gettin changed first


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 Post subject: Re: Venture - 85 Cap\Skill Extensions\Set System\Ancient Skills
PostPosted: Fri Oct 11, 2013 5:03 pm 
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I've increased moon scaling by about 10-20%. Like Nezekan mentioned, if we didnt switch we'd be offline right now.


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