Unable to patch

woutR · **Posted:** Thu Apr 06, 2006 3:18 pm

I get this error message

Any help would be greatly appreciated

== Edit ==

I have reinstalled and now it doesn't do a thing ! I just get the launcher window and it just stays there. Is there some sort of update I am missing ??

Rude_Boyz · **Joined:** Apr 2006 **Posts:** 5

Same problem here cannot connect to site also
Reinstalled the game , nothing helps.
Funny is our guildmembers ( 1 living just 40 km away) can play and acces the site without problems. Maybe Provider related?
I use Wanadoo/kpn Woutr what do u use?
I hope this get fixed fast because the clock of my monkey keeps running....

woutR · **Posted:** Fri Apr 07, 2006 3:06 pm

I too am using wanadoo / kpn :shock:

I have reinstalled and did a system restore . nothing seems to help

Rude_Boyz · **Joined:** Apr 2006 **Posts:** 5

looks like were in this together
Just opened the site using anonymouser, a plugin for firefox that blocks your ip adress
And it worked (got about half the site)
It looks like our ip adresses are blacklisted somehow at joymax , because their site is also not reachable.
I dont use bots or cheats or scam people , i even report people who does, so why they block the good guys now?

Shoi · **Joined:** Mar 2006 **Posts:** 131 **Location:**

It's my understanding they ban IP ranges, not individual numbers, maybe your neighbor is a hacker

Rude_Boyz · **Joined:** Apr 2006 **Posts:** 5

Can anybody please get an emailadress from joymax or silkroad for reporting bugs etc???
I would love to myself but cant

woutR · **Posted:** Fri Apr 07, 2006 4:20 pm

I live in like farming area , my neighbour is a good 20 minute walking ..

Edit : WOA , I am not getting a MESSAGE !! It says server is in examination or out of working time . It's better than nothing , anyone know what to do about that one ? I think there's an update for the servers orso , am I right ?

Thrill_Thrill · **Joined:** Mar 2006 **Posts:** 43 **Location:**

Shoi wrote:

It's my understanding they ban IP ranges, not individual numbers

It looks like the whole IP range of our provider (Wanadoo Netherland) is blocked then. Great patch Joymax !

woutR · **Posted:** Fri Apr 07, 2006 4:50 pm

lololol we're owned =D

Shoi · **Joined:** Mar 2006 **Posts:** 131 **Location:**

http://www.joymax.co.kr/joymax_eng/contact/email/email.asp

Theres an email you can try, I'm at work on a Mac without IE and can't open the US page with safari to get the email they have there.

woutR · **Posted:** Fri Apr 07, 2006 5:38 pm

can't acces that site WEWT

Shoi · **Joined:** Mar 2006 **Posts:** 131 **Location:**

When I go home for lunch I'll see if I can dig up a normal email adress so you can use hotmail or something.

woutR · **Posted:** Fri Apr 07, 2006 6:15 pm

Thank you in advance.

Any other wanadoo users here wanna share their experiences ?

Shoi · **Joined:** Mar 2006 **Posts:** 131 **Location:**

Well crud, everything I've seen indicates they don't have a direct email address to use, everything points to the Contact Us link with the built in email, which doesn't help you at all since you can't load the page

woutR · **Posted:** Fri Apr 07, 2006 6:33 pm

this really is a ..... miracle to me. Why ban all the wanadoo players =0 sounds like Joymax or Wanadoo has made a BIIIIG ..... up

Rude_Boyz · **Joined:** Apr 2006 **Posts:** 5

The link worked for me Anomynous Thanks

Sent Joymax an email hope they received it and take the effort to read it

Back to CS then for the time being

Thrill_Thrill · **Joined:** Mar 2006 **Posts:** 43 **Location:**

I don't know if it's a ban but i do know that some strange things happened on the day of the patch.
When i checked the log of my fire wall i noticed an entry wich said that at Mar 05 13:56 a portscan was detected. The scan came from an IP that is used by Joymax. On other days when there was a patch this scan didn't happen.
Looked in the log of the router and found that "an unrecognized attempt was blocked". The attempt came from an IP that is also used by Joymax.

This makes me wonder about the new patch.

woutR · **Posted:** Sat Apr 08, 2006 7:26 am

lolololol , you should definately mail that to joymax . or is that mail not working for you aswell ?

Thrill_Thrill · **Joined:** Mar 2006 **Posts:** 43 **Location:**

woutR wrote:

lolololol , you should definately mail that to joymax . or is that mail not working for you aswell ?

Nope. All IP's used by Joymax are in the same range (222.111.150.xxx). It's either this range that's blocked by my ISP/security software or the range to wich our IP belongs is blocked by Joymax. You tell me.

woutR · **Posted:** Sat Apr 08, 2006 10:13 am

well you know more about this than I do , so I suggest you still mail them and perhaps you'll even get an answer :shock:

Thrill_Thrill · **Joined:** Mar 2006 **Posts:** 43 **Location:**

I can't even ping any of the adresses that i found belonging to Joymax

The firewall i'm using shows exactly what any program that's running is doing. This way i found out that when i start SRO, there is connection but that is terminated after a few seconds. Something is blocking any attempt to connect to an adress out of the given range.

woutR · **Posted:** Sat Apr 08, 2006 2:16 pm

wanadoo is working amazingly slow on it , 2 days already . ..... nubz. I am changing ISP

Thrill_Thrill · **Joined:** Mar 2006 **Posts:** 43 **Location:**

woutR wrote:

wanadoo is working amazingly slow on it , 2 days already . ..... nubz. I am changing ISP

If Wanadoo is fixing this problem just as fast as they are with understanding that i don't want to receive the newsletter of them anymore, it shouldn't take more then half a year or so

woutR · **Posted:** Sat Apr 08, 2006 3:29 pm

also very nice that I need my wanadoo email to log in there and ask the helpdesk something , no1 keeps that email adress paper and I wanna complain there >_>'

Thrill_Thrill · **Joined:** Mar 2006 **Posts:** 43 **Location:**

The Wanadoo helpdesk can be reached by phone actually. When i contacted KPN about the problem they gave me the number after i told them that the only way i could reach the Wanadoo helpdesk was by e-mail.
:roll:

woutR · **Posted:** Sat Apr 08, 2006 4:09 pm

I phoned them , flamed them and then they told me that they were working on it as fast as possible and it would be working on sunday >_>

Thrill_Thrill · **Joined:** Mar 2006 **Posts:** 43 **Location:**

woutR wrote:

I phoned them , flamed them and then they told me that they were working on it as fast as possible and it would be working on sunday >_>

Tomorrow i should be able to play SRO again? If that is the fact then the guild will have their president back on-line

ps. I was thinking of changing provider allready but now i definitely am.

woutR · **Posted:** Sat Apr 08, 2006 4:45 pm

ya I am changing too , I am not sure if it will be on tomorrow . This dude was very vague , though he ensured me all the available manpower was working on it . Makes me wonder how much there are available

Misaklo · **Joined:** Mar 2006 **Posts:** 1508 **Location:**

how long has it been cause thats what happens during server inspections

Thrill_Thrill · **Joined:** Mar 2006 **Posts:** 43 **Location:**

Quote:

Makes me wonder how much there are available

Probably one and he/she has to do the helpdesk as well

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