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[ 19 posts ] |
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WhyKillMe
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Post subject: Regarding "Trojan" Virus Posted: Mon May 26, 2008 11:42 am |
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Joined: Mar 2008 Posts: 130 Location:
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I DONT KNOW IF IT HAS BEEN POSTED YET
Hello. This is Silkroad Online.
Regarding Trojan Virus
Some of our players are experiencing problems after the newest client update on May 26th (Silkroad Standard Time) with their anti-virus program.
For players using AVG as their anti-virus program, we have confirmed with AVG that this problem exists. If you are using other anti-virus programs and experience problems, please try downloading the newest update for your anti-virus program. If the error is still not fixed, let us know through the forums, and we will post updates as they become available.
We apologize for the delay in addressing this problem and for the inconvenience caused, and ask for our users�� understanding in this matter. The issue lies with incompatibility with certain anti-virus programs, causing them to detect the Silkroad file as a virus. There is no actual virus.
If you cannot run the game normally, or are receiving an error message such as [Error code 2] because of this anti-virus problem, please uninstall your current version of Silkroad, then install Silkroad again or uninstall anti-virus program for a while till it is fixed, then run silkroad. Your game should run normally.
To protect the security of our users, Silkroad Online runs daily virus checks. Please be assured that there is no danger of your system being infected through the game or our website. The majority of issues like these arise from software incompatibility or use of illegal third party programs. We recommend our users to refrain from visiting unauthorized, unsafe, or illegal websites, downloading illegal or suspicious programs and attachments, and to run periodic virus scans on their computer systems.
* To resolve this problem more quickly, Please, visit AVG official website and complain about it through the support.
_________________ 98% of the teenage population will try, does or has tried smoking pot. If you're one of the 2% who hasn't, copy & paste this into your signature.
[ ]Kill Tiger Girl [ ]Kill Cerberus [ ]Kill Captain Ivy [ ]Kill Uruchi [ ]Kill Isyutaru [ ]Kill Lord Yarkan
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cin
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Post subject: Re: Regarding "Trojan" Virus Posted: Mon May 26, 2008 12:00 pm |
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idk if it's been posted either.
but moved to N&A.
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Weirdo
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Post subject: Re: Regarding "Trojan" Virus Posted: Mon May 26, 2008 6:24 pm |
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Banned User |
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Joined: Feb 2008 Posts: 149 Location:
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OMG in the topic joymax posted on their website they actually tell us to bother AVG  . Joymax' way of dealing with a company that runs better than theirs 
_________________ <<banned from SRF for bot admission. -SG>>
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Toshiharu
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Post subject: Re: Regarding "Trojan" Virus Posted: Mon May 26, 2008 7:45 pm |
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Senior Member |
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Joined: Feb 2008 Posts: 4222 Location: Nowhere
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lol @ finishing line of their msg.
_________________

 If being a loser means not playing Silkroad all day.. lulwut?
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-.-
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Post subject: Re: Regarding "Trojan" Virus Posted: Tue May 27, 2008 1:16 am |
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Loyal Member |
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Joined: Nov 2007 Posts: 1921 Location: http://goo.gl/Lfwa
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heh... i didnt have this problem until today when they posted it on their site...
and telling us to bother AVG? did they bother checking it with other scanners? it isnt just avg lol
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thelytheon
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Post subject: Re: Regarding "Trojan" Virus Posted: Tue May 27, 2008 1:49 am |
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Joined: May 2008 Posts: 3 Location: Here
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Ugg.... This is really painful. I'm new to this game, and I haven't even played it yet, and already there is a glitch like this. Um... On the website they say it's solved. AND they tell players to bug AGV when it's their problem, not AGV's. @_@
Furthermore, Even if you reinstall the game and turn off the AGV bug searches, the installer will act like it's installing the files to programs/silkroad, but when you click into it it doesn't, AND furthermore it doesn't even create the icon that goes on your desktop.
I really don't want to say this, but runescape has better customer support. >_> RUNESCAPE. I can't even complain about it on the forums because they don't allow anyone who hasn't created a characters name in-game to post. Very, VERY bad system set up. I am extremely disappointed.
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Sas5134
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Post subject: Re: Regarding "Trojan" Virus Posted: Tue May 27, 2008 6:25 am |
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Hi, I'm New Here |
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Joined: May 2008 Posts: 15 Location: Groningen
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uninstall AVG - install the NOD32 30-day trial- reinstall Silkroad - play SRO - when they have fixed the bug, go back to AVG works fine, except for now because everything is down atm
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Gaigemasta
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Post subject: Re: Regarding "Trojan" Virus Posted: Tue May 27, 2008 12:01 pm |
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Site Contributor |
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Joined: Dec 2006 Posts: 4474 Location:
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i think ur gonna need more than a 30-day trial
_________________
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-.-
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Post subject: Re: Regarding "Trojan" Virus Posted: Tue May 27, 2008 12:31 pm |
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Loyal Member |
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Joined: Nov 2007 Posts: 1921 Location: http://goo.gl/Lfwa
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lol, they fixed it
problem was the no dc coding :S so they put dc back
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Achilles990
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Post subject: Re: Regarding "Trojan" Virus Posted: Tue May 27, 2008 2:56 pm |
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Frequent Member |
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Joined: Oct 2006 Posts: 1338 Location:
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am still having problems with that error 2, i try dw the newsest AVG and updated and still have the same problem.
_________________
"The greatest trick the Devil ever pulled was convincing the world he didn't exist. And like that, poof. He's gone."
|Achilles990|7x| Hybird Int S/s|Heavens*MyrTitan|
|Neoptolemus|39|Warrior/Harp|Myrmidons*MyrKnight|
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Airbeat
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Post subject: Re: Regarding "Trojan" Virus Posted: Tue May 27, 2008 4:47 pm |
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Active Member |
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Joined: Mar 2007 Posts: 942
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thelytheon wrote: Ugg.... This is really painful. I'm new to this game, and I haven't even played it yet, and already there is a glitch like this. Um... On the website they say it's solved. AND they tell players to bug AGV when it's their problem, not AGV's. @_@
Furthermore, Even if you reinstall the game and turn off the AGV bug searches, the installer will act like it's installing the files to programs/silkroad, but when you click into it it doesn't, AND furthermore it doesn't even create the icon that goes on your desktop.
I really don't want to say this, but runescape has better customer support. >_> RUNESCAPE. I can't even complain about it on the forums because they don't allow anyone who hasn't created a characters name in-game to post. Very, VERY bad system set up. I am extremely disappointed. AVG* Yeah, you're new, and you realize how shitty the game is. Why even start?
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Brutality
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Post subject: Re: Regarding "Trojan" Virus Posted: Tue May 27, 2008 5:30 pm |
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Casual Member |
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Joined: Apr 2008 Posts: 76 Location:
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Exact same thing affected knightonline, AVG alleging that a trojan was lurking in one of it's game video files.
AVG had always been good to me until then and there seemed no solution.
Dump it and use Avast - free, awesome, auto-updates. Try it, you'll love it.
_________________ Uranus Lvl 4* Rog/Warlock Lvl 6* Fire/Force/Light blader
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Nodame
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Post subject: Re: Regarding "Trojan" Virus Posted: Tue May 27, 2008 5:56 pm |
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Active Member |
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Joined: Mar 2007 Posts: 620 Location:
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lol i had the same problem a few days ago... tried reinstalling silk, wouldn't even let me finish cuz it saw that silkroad file had threat..
uninstalled avg, installed fine... played for a while reinstalled avg, got the error 2 message
so I just ended up going to the options in avg and under resident manager, told it to exclude the folder program files/silkroad.
works fine now...
when they actually fix it i'll remove the exclusion again..
_________________
 Meow - Thebes - Pure Str Archer Stalker_7 - 90 Pure Int Wizard/Bard - inactive _metroid_ - 72 Hybrid Int Spear -inactive Bandaid - 64 Pure Int Cleric/Bard -inactive Nodame - 36 Pure Str Blader - Hacked
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sasuke639
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Post subject: Re: Regarding "Trojan" Virus Posted: Tue Jun 03, 2008 4:25 am |
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Hi, I'm New Here |
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Joined: Jan 2008 Posts: 15 Location: USA
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i love how they say complain to avg xD probally joymax getting to much as is now x]
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